Coronavirus update – The upcoming second lockdown!

covid 2

With the announcement of a second nationwide lockdown starting of the 5th of November, The Music Vault will be closing its doors again to the general public for 4 weeks. However we will still be offering our click & collect service and will continue shipping orders to your door!

We’re also working on a local delivery service for Telford postcodes, the details of which will be outlined over the next few days!

What’s happening with the website ?

You might’ve noticed that you’re unable to place an order at the moment. We have temporarily disabled the ability to place an order online whilst we perform some last minute changes before the 5th. We’re working on a new discounted delivery for residents with a Telford postcode and are implementing a new shipping system to the back end of on our site. We are also using this opportunity to upload loads of new products!

Stay tuned for more information or if you have any questions please get in touch!

Click & Collect

We will continue to offer our click & collect service throughout this second lockdown. Wellington market will still be open for stalls selling goods classed as essential but unfortunately guitars don’t fall into this category! However we can accept orders through the website and arrange for you to collect them from the stall. Simply select the click & collect shipping option during checkout. This service is completely free to use! After your order is placed it will be ready to collect the next working day. You will be sent an email or text message when your order is ready to collect and we ask that you only travel once you have received this notification. Please bring a printed copy of you order confirmation or a digital copy on a phone or tablet. Orders will be held for 2 working days from the date of purchase. If not collected within that time your order will be cancelled and a refund sent. It may take up to 14 days to process the refund. 

If you have any questions or concerns please feel free to get in touch. our landline phone will remain in operation throughout this second lockdown. Alternatively please use our contact form, drop us an email or get in touch via social media.

Stay safe and see you all very soon!

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